1

Get in touch with one of our team to build your quote, let us know your preferred pickup and drop-off dates. Need assistance deciding on specific gear for your shoot? Feel free to ask our team and we’ll be happy to advise.

2

Lock in your request with one of our team, once the quote has been confirmed we’ll reserve the equipment in our system and have it prepared for your shoot.

3

New Account paperwork will need to be filled out here, be sure to provide information in all of the required fields and don’t forget your state issued ID and credit card.

4

Get Coverage, insurance is required to rent equipment from us at Bokeh, if you don’t have your own annual policy for rented equipment, feel free to get a free quote for short term insurance via our insurance portal here. The value of your rented equipment will be listed on your quote/invoice.

5

Prep and Shipping of your equipment will be dealt with by one of our trained prep technicians. We will pre build and test your equipment before shipment to ensure that all is ready for you to use upon arrival. Be sure to let us know of any specific spec requests. Once ready we’ll securely pack your equipment and hand it to our friends at FedEx

6

Get Shooting! This is your time to shine :) .

7

Return Prep and Ship your equipment back to us, be sure to package everything back in the box as it was received and make sure to report of any damages to equipment directly to us. Be sure to use the return label that we supply and ship with FedEx

8

Inspections of your equipment will take place by a member of our team and we’ll let you know if there are any problems. .

CONTACT US

FREQUENTLY ASKED QUESTIONS

When can I pickup and return the rented gear?

We will arrange a time thats good for you to come and pickup your gear on the day of your rental, giving you enough time to inspect and prep the gear. All rentals are to be returned on the day agreed before 11AM unless otherwise specified. Please let us know if there are any delays, we will always try to work with you.

Do you offer insurance?

We sure do, please feel free to get a quote from us for insuring the gear on your rental. Its always best to have insurance, just incase anything unexpected happens.

What if I want a complete package and you don’t have all of the Gear?

We have a large amount of equipment available, even if its not on our website we may have it. Please be sure to drop us an email and we will do our best to accommodate.